Answer USA Group welcomes our newest location in Binghamton, NY. Answer USA Group is a division of Finger Lakes Business Services, Inc. (FLBS), which recently purchased the answering service business of Tri-Cities Communications, Inc. We will have the opportunity to serve 190 additional clients and welcome 11 Customer Service Representatives. We anticipate upgrading equipment and growing in the region, providing additional offerings to our new Binghamton and Southern Tier clients.
This purchase represents the 13th answering service acquired by FLBS, which will operate at its present location as Answer Binghamton. The company previously purchased operations in Auburn (NY), Ithaca (NY), Syracuse (NY), Oswego (NY), Rome (NY), Tampa (FL), Brandon (FL), Steamboat Springs (CO), Greeley (CO), Hotchkiss (CO), Watertown (NY) and Chatham (NY). Answer Binghamton joins existing call centers: Answer Finger Lakes, Answer Syracuse, Answer Watertown and Answer Bay Area under the AnswerUSA Group umbrella.