AnswerUSA provides answering services to many municipalities, counties and varying government agencies. Services provided range from emergency calls for highway departments to county health departments.
♦ Trained and experienced live operators allow us to handle any situation.
♦ Dispatch emergency calls to on-call staff quickly and accurately.
♦ Back-up procedures in place to ensure calls are delivered.
♦ Urgent and non-urgent calls can be delivered in a manner you prescribe.
♦ Live operators follow instructions allowing you to conduct your practice efficiently.
♦ Customer service leaders are on duty at all times to answer questions.
♦ Call screen option available to “weed out” non-urgent calls going to operator.
♦ Redundant phone lines and back-up generators to insure continuous service.
Contact us now and let our award-winning live answering service and outsource call center help your business.