Our Story

AnswerUSA and its affiliate companies have been providing Professional Messaging Service to the Business and Medical Community for over 50 years. We have the technology and personnel to handle large call volumes on a nationwide basis, while maintaining our primary focus on providing service to the local community.

Our business is based on personal service and we understand that we are representing a client’s business every time we answer a call. Telephone courtesy, accurate messaging, and creative flexible solutions are the keys to our client’s satisfaction. We provide the services and solutions to represent your organization in the best possible light. Our operators work for you as an extension of your business. Our ongoing comprehensive training program ensures that we consistently deliver excellent customer service.

Our Services

When looking for a professional answering service, the AnswerUSA team acts as a seamless extension of your business and allows you to continue to conduct business when you are not available. We handle every call in the manner you prescribe to assist your business and enhance your customer service.

Find some of the services available to you and your business listed below:

♦  Overflow/After-Hours Coverage
♦  Service Dispatch
♦  Customer Surveys
♦  Appointment Scheduling
♦  Customer Service

♦  Virtual Receptionist
♦  Event Registration
♦  Employee Call-Ins
♦  Help Desk
♦  Voice Mail

Live Agent Answering

Our Most Utilized Business Service

Our AnswerUSA locations provide both business-to-business and business-to-consumer contact center services to a wide variety of clients of all sizes with vastly different needs. Outsourcing your requirements can be on a project-by-project basis or through developing a long-term more comprehensive partnership.

Our inbound call center offers a multitude of services, to aid in the success of your business. Call today for a FREE consultation on how we can help compliment your business goals.  Our clients range from sole proprietors to Fortune 500 companies and the industries we service are also quite diverse.

Regardless of the size of your business, AnswerUSA can provide telephone services that satisfy your requirements. You can be up and running with no disruption to your current business operation. We’ll take care of all the details.  Not sure it will really make a difference?  Simply provide the details on how you would like your calls handled and we’ll take it from there.

Contact us now and let our award-winning live answering service and out source call center help your business.

Providing 5-Star Service to Over 1,000 Clients

5-stars-white

Listen

It’s What We Do Well

Our dedicated New York and Florida answering service teams have been trained to manage calls for medical offices, lawyers, general contractors, small businesses, and many other types of businesses. With our help you can feel confident knowing that some of the most crucial aspects of your business are being handled promptly, professionally, and correctly. From overnight business answering service support, to phone answering service for small business, to virtual receptionist services, we can take care of the things that are slowing you down and standing in the way of the growth of your company. Our top-quality, local customer service and telephone answering service agents provides you with the around-the-clock support you’ve been looking for.

Listen

It’s What We Do Well

Our dedicated New York and Florida answering service teams have been trained to manage calls for medical offices, lawyers, general contractors, small businesses, and many other types of businesses. With our help you can feel confident knowing that some of the most crucial aspects of your business are being handled promptly, professionally, and correctly. From overnight business answering service support, to phone answering service for small business, to virtual receptionist services, we can take care of the things that are slowing you down and standing in the way of the growth of your company. Our top-quality, local customer service and telephone answering service agents provides you with the around-the-clock support you’ve been looking for.